GitHub Enterprise Importer delays

Resolved

On June 26th, between 14:42UTC and 18:05UTC, the GitHub Enterprise Importer (GEI) service was in a degraded state, during which time, customers of the service experienced extended repository migration durations.Our investigation found that the combined effect of several database updates resulted in the severe throttling of GEI to preserve overall database health.We have taken steps to prevent additional impact and are working to implement additional safeguards to prevent similar incidents from occurring in the future.

Investigating

The earlier delays affecting GitHub Enterprise Importer queries and jobs have now been resolved and are operating normally. Thank you for your patience while we investigated and addressed the issue.

Investigating

We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with queries and jobs.Next update in 60 minutes.

Investigating

We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with infrastructure. Next update in 60 minutes.

Investigating

GitHub Enterprise Importer is experiencing degraded throughput, resulting in significant slowdowns in migration processes and extended wait times for customers.

Investigating

We are currently investigating this issue.