Intermittent errors with app installation token authentication


Incident resolved in 3h31m31s

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

1779564746

Investigating

This is fully mitigated, we will continue to monitor to ensure it does not reoccur.

1779564734

Investigating

We have identified and are applying additional mitigation and will continue to monitor for complete mitigation.

1779563210

Investigating

We see significant signs of mitigation and are monitoring for full mitigation.

1779561725

Investigating

We are seeing signs of mitigation and are continuing to monitor for complete mitigation.  Next update in one hour.

1779558083

Investigating

We are continuing to investigate an elevated error rate of authentication failures for app installation tokens.  Next update in one hour.

1779554154

Investigating

We are seeing an increased rate of authentication failures for app installation tokens, affecting approximately 1% of tokens.  We are continuing to investigate.

1779552099

Investigating

We are investigating reports of impacted performance for some GitHub services.

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