We are investigating a rise in request failures on several services


Incident resolved in 2h5m46s

Resolved

Between 13:25 UTC and 18:35 UTC on December 11th, GitHub experienced elevated traffic to portions of GitHub.com that exceeded previously provisioned capacity for specific request types. As a result, users encountered intermittent 500 errors. Impact was most pronounced on Login, Logout, and Signup pages, peaking at 7.6% of login requests. Additionally, fewer than 1% of requests originating from GitHub Actions jobs were affected. This incident was driven by the same underlying factors as the previously reported disruption to Login and Signup flowsOur immediate response focused on identifying and mitigating the source of the traffic increase. We increased available capacity for web request handling to relieve pressure on constrained pools. To reduce recurrence risk, we also re-routed critical authentication endpoints to a different traffic pool, ensuring sufficient isolation and headroom for login related traffic.In future, we’re working to more proactively identify these large changes in traffic volume and improve our time to mitigation.

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Investigating

Git Operations is operating normally.

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Investigating

We believe that we have narrowed down our affected users to primarily those that are signing up or signing in as well as logged out usage. We are currently continuing to investigate the root cause and are working multiple mitigation angles.

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Investigating

We are experiencing intermittent web request failures across multiple services, including login and authentication. Our teams are actively investigating the cause and working on mitigation.

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Investigating

Codespaces, Copilot, Git Operations, Packages, Pages, Pull Requests and Webhooks are experiencing degraded performance. We are continuing to investigate.

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Investigating

API Requests and Actions are experiencing degraded performance. We are continuing to investigate.

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Investigating

We are investigating reports of degraded performance for Issues

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