Incident with GitHub.com


Incident resolved in 7h35m43s

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

1787001346

Investigating

We are continuing to apply mitigations to address sporadic Copilot authentication failures in some applications. We expect full recovery within the next 30 minutes. Copilot usage via the GitHub CLI and GitHub App are unaffected.

1786999528

Investigating

Issues is operating normally.

1786998148

Investigating

We are continuing to investigate sporadic failures affecting Copilot authentication in some applications. Copilot usage via the GitHub CLI and GitHub App are unaffected.

1786997320

Investigating

We are continuing to investigate sporadic authentication failures. We have partially disabled authentication token retries and have seen improvement, and we are monitoring impact before fully applying this mitigation.

1786994000

Investigating

API Requests is operating normally.

1786993305

Investigating

API Requests is experiencing degraded availability. We are continuing to investigate.

1786992499

Investigating

The degradation affecting Git Operations has been mitigated. We are monitoring to ensure stability.

1786991027

Investigating

We identified the problematic component and have taken corrective actions, but we are seeing residual impact in the form of sporadic authentication failures. We are continuing to apply additional mitigations and investigate the remaining impact.

1786990290

Investigating

Issues is experiencing degraded performance. We are continuing to investigate.

1786988189

Investigating

We identified the problematic component and have taken corrective actions, but we are seeing residual impact across numerous services. We are continuing to apply additional mitigations and investigate the remaining impact.

1786988062

Investigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

1786987849

Investigating

The degradation affecting API Requests, Actions, Git Operations, Issues, Pages, Pull Requests and Webhooks has been mitigated. We are monitoring to ensure stability.

1786985978

Investigating

We identified the problematic component and have taken corrective actions. There are strong signs of recovery but we are still working to completely restore service, with error rates still remaining slightly elevated. We will post further updates as recovery continues.

1786984585

Investigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are still working to identify the root cause and will continue to post updates as we learn more and perform mitigation.

1786983373

Investigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are currently performing mitigations and will post updates as we progress.

1786981345

Investigating

Webhooks is experiencing degraded performance. We are continuing to investigate.

1786981244

Investigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

1786980096

Investigating

Pages is experiencing degraded performance. We are continuing to investigate.

1786979400

Investigating

API Requests is experiencing degraded availability. We are continuing to investigate.

1786978900

Investigating

Webhooks is experiencing degraded availability. We are continuing to investigate.

1786978697

Investigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. We are currently performing mitigations based on our investigation thus far and are monitoring for improvement.

1786978692

Investigating

Actions is experiencing degraded availability. We are continuing to investigate.

1786978689

Investigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

1786978454

Investigating

Issues is experiencing degraded availability. We are continuing to investigate.

1786978164

Investigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

1786977953

Investigating

Copilot is experiencing degraded availability. We are continuing to investigate.

1786977085

Investigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. SAML and OIDC authentication, SCIM, and Team Sync are also impacted. Investigations are on-going and we will continue to provide updates as we discover more information.

1786976693

Investigating

We are experiencing high error rates around 20% for web experiences and api traffic. Archive downloads and raw repository content downloads are experiencing an approximate 50% error rate. Investigations are on-going into the root cause, and updates will continue to be provided as we investigate.

1786975485

Investigating

Pull Requests is experiencing degraded performance. We are continuing to investigate.

1786975094

Investigating

Issues is experiencing degraded performance. We are continuing to investigate.

1786974397

Investigating

We are seeing an approximate 20% error rate across numerous experiences including Pull Requests, Issues, and others. Investigations are currently under way and we will be posting updates as they become available

1786974345

Investigating

Webhooks is experiencing degraded performance. We are continuing to investigate.

1786974242

Investigating

Actions is experiencing degraded performance. We are continuing to investigate.

1786974162

Investigating

API Requests is experiencing degraded performance. We are continuing to investigate.

1786974107

Investigating

We are investigating reports of impacted performance for some GitHub services.

1786974003