Disruption with some GitHub services


Incident resolved in 3h1m8s

Resolved

Between 2026-01-16 16:17 and 2026-01-17 02:54 UTC, some Copilot Business users were unable to access and use certain Copilot features and models. This was due to a bug with how we determine if a user has access to a feature, inadvertently marking features and models as inaccessible for users whose enterprise(s) had not configured the policy.We mitigated the incident by reverting the problematic deployment. We are improving our internal monitoring and mitigation processes to reduce the risk and extended downtime of similar incidents in the future.

1768618491

Investigating

The fix has been deployed and the issue resolved. We will continue to monitor any incoming reports.

1768618479

Investigating

The deployment of the fix is still ongoing. We are now targeting 3:00 AM UTC for full resolution.

1768616742

Investigating

The deployment is still in progress. We are still targeting 2:00 AM UTC for full resolution.

1768616513

Investigating

Deployment of the fix is in progress. We are still targetting 2:00 AM UTC for full resolution.

1768613292

Investigating

Some enterprise Copilot CLI users may encounter an "You are not authorized to use this Copilot feature" error. We have identified the root cause and are currently deploying a fix. Expected resolution: within 2 hours.

1768608518

Investigating

We received multiple reports of 403s when attempting to use the Copilot CLI. We have identified the root cause and are rolling out a fix for affected customers.

1768607628

Investigating

We are investigating reports of impacted performance for some GitHub services.

1768607623