Incident History

Hosts unreachable for instances in prod-sa-east-1

From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experiencing this issue may have encountered with requests failing for instances in this cluster.

This has stabilised and customers should no longer experience this issue.

1743148757 - 1743148757 Resolved

Not possible to create stacks on prod-us-west-0

The stack creation process is now functioning properly in the prod-us-west-0 region.

1742996347 - 1742997811 Resolved

prod-us-central-3 prod-us-central-4 clusters are unavailable

This incident has been resolved.

1742324840 - 1742327735 Resolved

Some Grafana Instances Taking Longer to Initialize

This incident has been resolved.

1742237399 - 1742477603 Resolved

Some Grafana Instances Taking Longer to Initialize

This incident has been resolved.

1742228889 - 1742232770 Resolved

Tests failures on k6

This incident has been resolved.

1742227931 - 1742234192 Resolved

Issue with Grafana Access in prod-ap-south-1 and prod-ap-northeast-0

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

1741835958 - 1741845572 Resolved

Degraded performance when querying metrics on AWS Germany

On 12th of March, between 13:30 UTC and 13:50 UTC we experienced some degraded performance when querying metrics on the AWS Germany cluster. The effects were reflected in unavailability to see metrics on dashboards and alert queries triggering errors during that period. The issue has been resolved.

1741794389 - 1741794389 Resolved

Delay in aggregated series through adaptive metrics

All series are now caught up and the incident is resolved.

1741726317 - 1741727173 Resolved

Write path down in prod-us-east-2-prometheus-prod-56

This incident has been resolved.

1741300876 - 1741313751 Resolved
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