Incident History

Issues with Geomap Tiles

Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix.

As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.

Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.

1788890723 Ongoing

High Latency in prod-us-east-2

This incident has been resolved.

1788884095 - 1788899654 Resolved

Degradation of Hosted Grafana in US Central Region

The US Central region is now fully operational and this incident is now resolved.

1788541397 - 1788554541 Resolved

US Central Region Instability

The US Central region is fully recovered now and the issue is now resolved.

1788540357 - 1788562828 Resolved

Alert rule creation, deletion, and update degradation in prod-us-east-2

The issue has been mitigated and there's a code fix pending.

1788529002 - 1788539568 Resolved

Tempo and Mimir Read and Write Failures

This incident has been resolved.

1788473608 - 1788483347 Resolved

High Latency in prod-ap-south-1

This incident has been resolved.

1788427954 - 1788439777 Resolved

Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)

We observed elevated latency in Grafana Cloud Logs between 08:00 and 11:00 UTC for a subset of deployments in prod-ap-south-1. The issue is now resolved.

1788358475 - 1788358475 Resolved

Investigating issues in US Central (prod-us-central-0, prod-us-central-5)

This incident has been resolved.

1788276354 - 1788294005 Resolved

Partial Logs Write Outage

This incident has been resolved.

1787937162 - 1787942529 Resolved
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