Incident History

Increased Execution Time for Browser Checks in Synthetic Monitoring

Between September 9 and September 15, 2026, some browser checks in Synthetic Monitoring experienced longer than usual execution times, with impact varying by location. This has been resolved and check execution times have returned to baseline. Thank you for your patience.

1789466419 - 1789471030 Resolved

Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)

Between 15:31 and 20:43 UTC on September 14, 2026 (approximately 5 hours 12 minutes), some customers in GCP US Central (prod-us-central-0) may have experienced intermittent errors or delays when writing metrics. This has been fully resolved and all services are operating normally.

1789458568 - 1789458568 Resolved

CloudWatch request timeouts in prod-us-central-0

Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored.

This incident did not affect all customers. We are publishing this update retrospectively and apologise for the disruption.

1789391062 - 1789391062 Resolved

Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)

Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting configuration changes through the Cloud Portal. This has been resolved, and configuration change requests are being accepted normally.

1789381133 - 1789381133 Resolved

Investigating elevated database load in AWS Germany

This incident has been resolved.

1788953254 - 1788961919 Resolved

Issues with Geomap Tiles

This incident has been resolved.

1788890723 - 1788907309 Resolved

High Latency in prod-us-east-2

This incident has been resolved.

1788884095 - 1788899654 Resolved

Degradation of Hosted Grafana in US Central Region

The US Central region is now fully operational and this incident is now resolved.

1788541397 - 1788554541 Resolved

US Central Region Instability

The US Central region is fully recovered now and the issue is now resolved.

1788540357 - 1788562828 Resolved

Alert rule creation, deletion, and update degradation in prod-us-east-2

The issue has been mitigated and there's a code fix pending.

1788529002 - 1788539568 Resolved
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