Starting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00 UTC.
Our engineering team identified and mitigated the issue. Systems have since stabilized and are operating normally. Grafana Labs is reviewing affected accounts for appropriate remediation.
This incident has been resolved. Thank you for your patience.
This incident has been resolved. Thank you for your patience.
We have deployed additional mitigations that should help with remaining errors. We are continuing to monitor error rates.
This incident has been resolved. Thank you for your patience.
A fix has been deployed and the issue after monitoring as been fixed.
This incident has been resolved.
Our team had discovered a read issue around 19:35-20:08 UTC. Impact at the time would have provided errors similar to context deadline exceeded (DatasourceError response). This has since been resolved, and should not have caused any data loss, only a short query disruption.
This incident has been resolved.
We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.