IRM Degraded Performance

Resolved

This incident has been resolved.

Update

We've released a fix to the IRM app that should restore service for affected customers with issues related to labels. Thanks for your patience while investigating. We're continuing to monitor as we confirm the resolution in place.

Update

We are continuing to work on a fix for this. To further clarify, this issue is not about accessing IRM or alert ingestion/notification/delivery, but rather with handling labels.

Update

The degraded performance is about labels, and we have seen this degradation in more regions.

Update

We are continuing to work on a fix for this issue.

Update

The issue has been identified and a fix is being implemented.

Investigating

We are continuing to investigate this issue.

Investigating

We are experiencing access issues in IRM as there are elevated 500 API responses in prod-us-central-0.