Intermittent instance unavailability in prod-eu-west-2

Resolved

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

Update

As of 07:40 UTC, we have observed marked improvement with instance unavailability in the prod-eu-west-2 cluster. Customers should no longer experience this issue. We will continue to monitor and provide updates.

Investigating

As of 05:30 UTC, we were alerted to an issue with Grafana stacks hosted in the prod-eu-west-2 cluster. Users experiencing this issue may experience periods of disruption where their hosted Grafana stacks will not be accessible.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.