Private Datasource Connect connectivity loss in 2 regions.
Resolved
The incident is now resolved. An error in an infrastructure change meant that the SSH endpoint for PDC in eu-west-3 region was unavailable for customers to connect to. Reverting the change fixed the issue and PDC agents were able to reconnect successfully.
Update
The fix was implemented and error rate has gone down. PDC looks stable and we're continue to monitoring the overall health.
Update
The issue has been identified and our team is working on rolling out a fix currently.
Investigating
After a closer inspection, us-central2 region looks fine and isn't experiencing issues anymore.
Investigating
We're currently experiencing an issue with connectivity lost for Private Datasource Connect in 2 regions:
- eu-west-3;
- us-central2. Our team is aware of the issue and is actively working on finding the cause.