Degraded performance of Rendering service for instances in us-east-0


Incident resolved in 1h15m31s

Resolved

The service has been restored.

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Update

Our team has identified the cause of the issue, and has applied measurement to restore the service.

We are currently monitoring the performance until full stabilization.

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Investigating

We are observing degraded performance on the rendering service on instances on cluster US East

You may experience issues when generating reports, PDF exports and alert images, among other features.

Currently, our engineers are investigating and working to reestablish the service.

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