Authentication errors in Grafana Cloud

Resolved

This incident has been resolved.

Update

A fix has been implemented, and we are monitoring the results.

Update

For affected customers, dashboards and panels in Grafana Cloud might return an error. We're still actively working to resolve this as soon as possible.

Update

The issue has been identified. Our engineering teams are actively working on mitigation & resolution for all customers.

Investigating

We are investigating reports that authentication errors are causing delays or failures across Grafana Cloud. This could impact API tokens and sending telemetry. We will update this post with more information as it becomes available.