Potential Issues Loading Grafana for Users in India

Update

We are continuing to monitor for further issues.

Update

We have deployed additional mitigations that should help with remaining errors. We are continuing to monitor error rates.

Update

We’ve verified and begun to implement a fix that will improve loading errors. We are continuing to roll this out to all regions and monitor for efficacy.

Update

We're actively monitoring this issue and working with our 3rd party provider. The next update will be sent on Monday unless there's new information to share.

Update

Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.

https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

We are continuing to work with our CSP on this investigation.

Impacted users may receive intermittent error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in.

Update

Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.

https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

Impacted users may receive intermittent error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We continue to work with our CSP on this investigation.

Investigating

Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.

https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

Impacted users may receive error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We are currently investigating this issue from our end, and will provide updates as they are available.