Hosted Grafana - US-central

Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Update

A fix has been implemented, and all services are expected to be fully restored. We are continuing to monitor the situation to prevent any further disruption.

Update

A fix has been implemented, and we are currently monitoring the results. Instances on prod-us-central-3 may still experience issues as the full remediation takes effect. We will continue to provide updates as the situation progresses.

Update

Our team has identified the issue and is actively working to resolve it. During this time, there was a brief interruption to instance access. Access has been restored and we are currently working to resolve the root cause. We will provide further updates as soon as they become available.

Investigating

At approximately 14:40 UTC May 22, 2024, our team noticed an issue with the Hosted Grafana API. We are currently investigating; this may cause issues with new and restarting instances. We will provide further information once available.