A number of instances are unavailable or experiencing slow performance in the prod-eu-west-4

Resolved

As of this time, we are considering this incident resolved. No further updates.

Update

As of 00:56 UTC, a mitigation has been applied and we are continuing to monitor the overall health

Investigating

As of 00:00 UTC, we became aware of an issue with Hosted Grafana instance in the prod-eu-west-4 regions. Users experiencing this issue may encounter issue accessing the grafana instance or experience slow performance.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.