Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results. All affected instances should now be online and functioning normally.

Update

The issue has been identified and a fix is being implemented.

Investigating

We are currently investigating an issue impacting the availability of hosted Grafana instances in the prod-eu-west-2 region. We are actively working to identify the root cause and restore full service.