IRM (OnCall + Incident) plugin not available

Resolved

This incident has been resolved.

Update

After the performed mitigation, we are seeing normal functioning again of the IRM plugin module. We are still monitoring the service until full health.

Update

Our team has identified the root cause of the issue and is applying measurements to restore the service. This one should be restored again shortly.

Investigating

We are continuing to investigate this issue.

Investigating

After the latest plugin update we have identified an issue with the IRM plugin making this one unavailable across Grafana Hosted instances. We are actively working to restore the service.