Private Datasource Connect (PDC) Agent - Partial Outage

Resolved

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

Update

As of 20:32 UTC, customers should no longer experience any issues with the Private Datasource Connection (PDC) Agent. We will continue to monitor for recurrence and provide updates accordingly.

Update

As of 18:52 UTC, we were alerted to an issue with the Private Datasource Connect (PDC) Agent. Users experiencing this issue may have encountered a "Connection Status Not Available" error for the duration for any PDC Agent configured in their environment. Additionally, users may have experienced 504 Gateway Timeout Errors and/or dashboards that query data from PDC agents failing to load data.