Loki-prod Write and Read Issues


Incident resolved in 2h33m7s

Resolved

This incident has been resolved.

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Update

Write performance has improved, and read functionality has been stable since approximately 22:30 UTC.

We are continuing to monitor the situation closely to ensure full recovery and long-term stability.

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Investigating

We are currently experiencing two related issues in the prod-eu-west0 region:

Degraded write performance began around 20:00 UTC. This issue is now resolving, and write operations should be recovering, we will continue to monitor.

Full read outage began at 20:45 UTC and is still ongoing. Our team is actively working to restore read functionality.

We will share further updates as we make progress.

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