Grafana Cloud login issues for users with role of None

Resolved

Users with the None role authenticating via Grafana.com should be able to access their stacks again

Update

We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.

Update

We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.

Investigating

We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.