Elevated Metric Push Failures and Latency

Resolved

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

Update

We are observing a trend in improvement after implementing a fix. We will continue to monitor and update accordingly.

During our investigation, we also became aware that some alerts associated with Synthetic Monitoring checks have been failing to evaluate correctly.

Update

Our engineering team has identified a potential root cause, and a fix is being implemented.

Investigating

Our engineering team has engaged with our Cloud Service Provider and are working together to continue to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We have also identified that trace ingestion may also be affected. Some customers may experience elevated latency and intermittent errors when sending traces. Investigation is ongoing.

Investigating

We have detected an issue causing some customers to experience failed metric pushes as well as increased latency when sending metrics. The issue was first observed at 18:30 UTC.

Our engineering team is actively investigating the root cause and working to restore normal operation as quickly as possible. We will provide further updates as more information becomes available.

Thank you for your patience while we work to resolve this issue.