Incident History

Oracle Data Warehouse Upgrade

This weekend's Oracle Data Warehouse upgrade has been completed. The Data Warehouse load process are now running on schedule. We will monitor and investigate data issues as they arise and share updates as soon as possible. Feel free to contact warehouse@mit.edu if you have any questions.

1757868296 Ongoing

Expired certificate issues impacting SSO logins

IS&T has resolved the issue impacting Touchstone. If you encounter further authentication difficulties, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu.

1756787980 - 1756815853 Resolved

Touchstone Authentication Issue

This incident has been resolved.

1756787939 - 1756813546 Resolved

Instructure

This incident has been resolved.

1756134936 - 1756817612 Resolved

eShip Unavailable

The incident affecting the eShip@Global system is resolved, and the service has resumed normal operations.

1755025617 - 1755121319 Resolved

Concur Login Issues

The IRT have verified that service performance is stable.

1751906338 - 1751976566 Resolved

Data Warehouse – Status of Balances Data

This incident has been resolved.

1751480625 - 1753122816 Resolved

Spectrum Protect (TSM) server oc11-bk-ent-1

This incident has been resolved.

1751464076 - 1751896760 Resolved

ServiceNow Upgrade – Post-Upgrade Issue: Atlas App Live Chat Unavailable

This incident has been resolved.

1750538989 - 1750678421 Resolved

reports.mit.edu (cognos services) currently down

This incident has been resolved.

1748704553 - 1749126038 Resolved
⮜ Previous