MIT call centers unavailable

Resolved

This incident has been resolved.

Update

Service has been restored to all impacted call centers. IS&T will continue to monitor the situation.

Investigating

All MIT call centers routing through Zoom are currently unavailable. IS&T is working with Zoom to restore service as soon as possible.

Calls made to the following departments may fail:

MIT Health Admissions Atlas Service Center Benefits Payroll Student Financial Services Teachremote Support