Degraded Performance: Atlas UI and API Operations


Incident resolved in 53m26s

Resolved

We have resolved the issue and all systems are operating normally

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Update

We have identified the issue and implemented a fix.

Users should experience normal API response times and can access the UI once again. We are actively monitoring to ensure the system remains stable.

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Investigating

We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls.

Users attempting to login to Atlas, Cloud Manager, the Support Portal, or University may encounter errors.

Customers may experience delays applying updates to their cluster.

We are continuing to investigate the issue.

1714611641

Investigating

We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls.

Users attempting to login to Atlas, Cloud Manager, the Support Portal, or University may encounter errors.

Customer clusters appear unaffected at this time.

We are actively investigating the issue.

1714610764

Investigating

We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls.

We are actively investigating the issue.

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