Incident History

Impaired Cluster Operations due to Lets Encrypt Service Degradation

Let's Encrypt services have returned back to normal. Cluster operations have now returned to normal.

1783033780 - 1783035373 Resolved

Impaired Cluster Operations due to Lets Encrypt Outage

We've confirmed that Lets Encrypt has returned to normal operations. Cluster operations are now back to normal.

1783020861 - 1783026393 Resolved

AWS cluster backup and restore operations are failing

This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.

1782989157 - 1782990560 Resolved

MongoDB Atlas: Atlas UI loading issues

From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity.

We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further  reduce the risk of recurrence.

1782382582 - 1782382582 Resolved

Increased error rate creating and managing Search and Vector Search indexes

This incident has been resolved.

1780587204 - 1780594799 Resolved

Investigating connection issues to ADFA in GCP

Issue has been mitigated and connections should be working now to ADF and OA instances in GCP regions.

1780441206 - 1780445492 Resolved

Metrics may fail to send to DataDog Gov integrations

The issue has been resolved.

1780005744 - 1780010114 Resolved

Authentication failures when running search queries for some clusters

This incident has been resolved.

1779565683 - 1779588341 Resolved

[Atlas for Government] Data plane node logs unavailable for last 6 days

The data plane node log download has recovered.

1779481937 - 1779488266 Resolved

Impaired Cluster Operations due to Lets Encrypt Outage

This incident has been resolved.

1778268825 - 1778278026 Resolved
⮜ Previous