Incident History

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

This incident has been resolved.

1787172349 - 1787263636 Resolved

Atlas UI and API Periodic Unavailability

This incident has been resolved.

Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes.

The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has been remediated.

Customer clusters and their data were not affected; the impact was limited to the timing of control-plane operations. This jobs issue has been resolved as well.

1787062256 - 1787066231 Resolved

GCP capacity constraints affecting Atlas deployments

We believe the symptoms of this have largely subsided, looking at both customer cases and our internal metrics. We will share any more information as we get it, but for now resolving this incident as Atlas is fully operational.

1785907046 - 1785932041 Resolved

Elevated errors on VoyageAI APIs

The system has returned to normal operation.

1785782867 - 1785791934 Resolved

Delayed cluster configuration affecting free and flex users

This incident has been resolved.

1785351332 - 1785353840 Resolved

Atlas Stream Processing errors in Azure West Europe

This incident has been resolved.

1785348719 - 1785365226 Resolved

VoyageAI elevated errors

This incident has been resolved.

1785195433 - 1785244453 Resolved

Cluster connectivity issues in Azure westus

Azure has rolled out mitigation for the networking incident affecting the West US region and recovery is complete.

1784823712 - 1784838511 Resolved

MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20

This incident has been resolved.

1784304857 - 1784639295 Resolved

Atlas Stream Processing is experiencing issues in Azure - West Europe

The issue has been resolved.

1783638236 - 1783645869 Resolved
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