MongoDB Cloud: Unable to create new Identity Providers for Federated Authentication


Incident resolved in 99h58m16s

Resolved

This incident has been resolved.

1709066892

Update

A fix has been implemented and we are monitoring the results.

1709066813

Update

We've isolated the issue and are working with our upstream provider on a fix.

1708962249

Update

Our attempted fix has not resolved the issue. We will resume investigations Monday morning with our upstream provider to identify the root cause.

Existing federations are unaffected.

1708727051

Update

A fix has been implemented and we are monitoring the results.

1708722317

Update

We are currently aware of reports that creating new Identity Providers for Federated Authentication is failing. The fix has been identified and we're working with our upstream provider on implementing a fix.

Existing federations are unaffected.

1708706996