Data and Alert Delays in the US Region

Resolved

Between 19:17 UTC and 20:37 UTC on January 8th, some customers in the US region may have experienced delays for multiple data types in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

To prevent our customers from receiving a high volume of false positive alert notifications, notifications for affected data were temporarily suppressed during this time.

Update

Data and alert processing has largely recovered for customers in the US region. Some customers may still be experiencing delays for infrastructure metric data only at this time, as well as delayed or missing alert notifications for this data.

Investigating

We are continuing to investigate issues contributing to data and alerts delays. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.

Investigating

Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.