Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.
Between 13:56 UTC and 16:16 UTC on November 8th, some customers in the US region may have experienced a persistent error after visiting the ‘Destinations’ tab within the Alerts UI.
Alert notifications were not impacted
This issue has been resolved and impacted services have returned to normal operations.
Between 00:36 UTC and 02:35 UTC on November 1st, 2024, some customers in the EU region may have experienced data visibility irregularities and delayed alert notifications for affected data.
The interruption with our cloud provider has been resolved and affected services have returned to normal operations.
Between 07:03 UTC and 07:15 UTC on October 31st, some customers in the US region may have experienced delayed or missing alert notifications. This issue has been resolved and impacted services have returned to normal operations.
We have confirmed an interruption for one of our cloud providers resulting in intermittent network connectivity issues for various New Relic services. The issue has been resolved.