New Relic UI Delays and Irregularities in the EU Region

Resolved

Between 14:55 UTC and 20:38 UTC on May 5th, some customers in the EU region may have experienced the APM UI returning errors or not loading as expected. Data ingest and alert notifications were not impacted.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Update

A fix has been implemented and we are monitoring the results.

Update

The issue has been identified and a fix is being implemented.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate an issue that may impact New Relic UI for customer accounts in the EU region.

Investigating

We are continuing to investigate this issue.

Investigating

We are investigating an issue that may impact New Relic UI for customer accounts in the EU region.

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.