Intermittent API and UI Irregularities - US and EU Region


Incident resolved in 6h39m19s

Resolved

Between 18:54 UTC on September 26th and 00:14 UTC on September 27th , some customers in the US and EU region using may have experienced intermittent API errors and irregularities rendering the New Relic UI. We resolved this issue and services have returned to normal operations. Data ingest and alert notifications were not impacted.

1727403601

Investigating

We are starting to see signs of recovery and teams are continuing to monitor.

Some customers in the US and EU region may have experienced intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time.

1727397176

Investigating

We are continuing to investigate an issue where some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

1727392035

Investigating

We are continuing to investigate an issue where some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

1727387825

Investigating

Some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

1727383835

Investigating

We are continuing to investigate this issue.

1727381200

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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