Incident History

Remote Access Connectivity Issues

Service has been fully restored and we are monitoring the results.

1631143200 - 1631180707 Resolved

Remote Access and UI.com Connectivity issues

Service has been fully restored and we are monitoring the results.

1630434698 - 1630450769 Resolved

Remote Access Connectivity Issues

Service has been fully restored and we are monitoring the results.

1630082845 - 1630100211 Resolved

Remote Access Connectivity Issues

This incident has been resolved.

1626374097 - 1626378691 Resolved

Increased error rate

This incident has been resolved.

1626054125 - 1626059470 Resolved

UniFi Protect Push Notification Outage

The Protect push notification partial outage has been resolved. Users who are still having issues receiving push notifications with the Protect mobile app are advised to log out and log back in to resolve the issue.

1621288060 - 1621288859 Resolved

Issues setting up UniFi Talk emergency services

This incident has been resolved.

1616106737 - 1616139975 Resolved

UniFi Remote Access outage

We have confirmed that this incident has been resolved and we will continue to monitor the situation moving forward. More detailed information will be shared after we have fully concluded our review.

1615858249 - 1615926956 Resolved

Issues setting up UniFi Talk emergency services

This incident has been resolved.

1615767817 - 1615798791 Resolved

UNMS Cloud backend outage

UNMS Cloud backend had an outage because SSO credential rotation was not reflected on UNMS side. Users were unable to create new controllers and existing controllers could not be managed by the backend (restarts, password resets).

1612434108 - 1612434108 Resolved
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