Incident History

UNMS Cloud backend outage

UNMS Cloud backend had an outage because SSO credential rotation was not reflected on UNMS side. Users were unable to create new controllers and existing controllers could not be managed by the backend (restarts, password resets).

1612434108 - 1612434108 Resolved

UniFi Remote Access Outage

Service has been restored to UniFi remote access. We apologize for the inconvenience.

1610640535 - 1610657029 Resolved

Delayed emails sending

Email sending is currently proceeding in realtime, and any backlog has sent.

1610410528 - 1610415622 Resolved

Cloud services outage

This incident has been resolved.

1610228117 - 1610251470 Resolved

UniFi Remote Access Outage

Service has been restored to UniFi remote access. We apologize for the inconvenience.

1608374809 - 1608390778 Resolved

UniFi Protect Mobile - Push Notification Partial Outage

Push notification service has been restored.

1607096193 - 1607146898 Resolved

AmpliFi remote connectivity issues

The incident has been resolved.

1603784854 - 1603806182 Resolved

Amplifi and Protect Cloud connectivity issues

Service has been restored for all users.

1598602764 - 1598653028 Resolved

Elevated API Errors

This incident has been resolved.

1598370818 - 1598414539 Resolved

Elevated API Errors

This incident has been resolved.

1598361123 - 1598370147 Resolved
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