Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API.
Users should now be able to access their accounts and use the API without any errors.
If you still encounter any issues, please launch a ticket with our Support team.
Our Engineering team has resolved the issue impacting Managed Kubernetes clusters in our TOR1 region. We apologize for the inconvenience and appreciate your patience throughout this event. If you experience any further problems or have any questions, please open a support ticket within your account.
From 14:30 to 14:44 UTC, our Engineering team observed an issue impacting our API.
During this time, users may have experienced intermittent errors when trying to use the public API at api.digitalocean.com or processing API requests. Users may have also experienced issues with processing Droplet and Kubernetes cluster creations and cluster actions.
The impact has now subsided and as of 14:44 UTC, users should no longer be experiencing issues with accessing the API and all services should now be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
From 05.45 to 9.20 UTC, our Engineering team observed a Networking issue in the SFO3 and AMS3 region related to DDoS mitigation workflows. During this time, a subset of Droplets remained in protective filtering longer than intended due to a monitoring issue in AMS3 that caused a small number of IPs to stay blocked incorrectly. Users should no longer be experiencing these issues.
We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.
Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region after monitoring. Users should be able to access droplets and all other resources without any issues.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has resolved the performance issue affecting Spaces in the FRA1 region. From approximately 08:02 UTC - 09:40 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, or Container Registry. All services should now be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has confirmed that the issue affecting .space domains has been resolved, and customers should now be able to access their .space domains successfully.
If you continue to experience any issues, please open a support ticket for assistance.
Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App Platform services. All operations should be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
From 14:29 to 16:01 UTC, our Engineering team identified an issue with the Droplet Create page in our Cloud Control Panel. During this time, users would have experienced issues with accessing the Droplet Create page at https://cloud.digitalocean.com/droplets/new. Our team has fully resolved the issues, and as of 16:01 UTC, all services are operating normally.
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.