Our Engineering team identified an issue impacting GenAI agents via Cloud between 19:55 UTC and 20:36 UTC
During this time, users were unable to view or create GenAI agents in the Cloud Control Panel.
A fix was deployed at 20:36 UTC by our Engineering team and the issue stands resolved now.
We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.
From May 28 2025 20:13 UTC to 20:24 UTC, users may have experienced issues accessing the Cloud Control Panel. Specifically, users attempting to access the Projects, Load Balancers, Networking, and Droplet pages may have seen no content or a blank page.
This incident did not impact the DigitalOcean API or the functionality of any existing resources.
Our Engineering team was able to fully resolve the issue and as of 20:24 UTC, the Cloud Control Panel is functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can continue to create and deploy applications without any issue.
We appreciate your patience. If you continue to experience any problems, please open a ticket from your account for further investigation.
Our Engineering has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can now create Droplets and Droplet-based services, including Managed Kubernetes, Managed Databases, and Load Balancers without any issues.
We appreciate your patience while we worked to fix this issue. If you continue to experience any problems, please open a ticket from your account for further investigation.
From 07:19 UTC to 08:15 UTC, users may have experienced errors with app deployment via App Platform.
Our Engineering team has now confirmed the resolution of the issue and app deployment should be working as expected.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has confirmed the complete resolution of the issue that was impacting Spaces, App Platform and Container Registry in our BLR1 region. Users should now see improved performance, and error rates have decreased. User should no longer experience errors while deploying their application in App Platform and uploading to Container Registry in the same region.
We appreciate your patience and understanding while we worked to restore normal service.
If you continue to experience any issues, please open a support ticket from within the Cloud Control Panel for further review.
From 12:00 UTC to 20:05 UTC, users may have experienced an issue creating new apps and adding domains to the apps deployed via App Platform.
Our engineering team has now confirmed the full resolution of the issue and all new apps are working as expected. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
From 13:45 UTC to 15:50 UTC, users may have experienced an issue affecting the GenAI Platform agents using Llama 3.3 70B.
Our Engineering team has confirmed full resolution of the issue.
If you continue to experience any issues, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
From 03:20 UTC to 06:01 UTC, users may have experienced an issue affecting the GenAI Platform using Llama 3.370B where chatbots are failing to respond
Our Engineering team has confirmed full resolution of the issue. Users should now be able to run chatbots normally.
If you continue to experience any issues, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
Our Engineering team has completely resolved the issue that was affecting the Droplet search functionality within the DigitalOcean Cloud Control Panel. We have observed normal functionality following the fix and continued monitoring has shown stable behavior. Users should be able to successfully search for and locate their Droplets. The issue is now considered resolved.
We appreciate your patience and apologize for any inconvenience this may have caused. However, if you continue to face issues then please open a ticket with our Support team for further review.