From 00:04 UTC to 00:41 UTC, users experienced issues accessing the Cloud Control Panel and API as well as experienced event failures.
Our Engineering team has resolved the issue, and Cloud Control Panel, API and events should now be functioning normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team identified an issue affecting Reserved IP assignments across all regions. From 00:26 to 03:26 UTC, users may have experienced issues with assigning Reserved IPs to Droplets.
A fix has been implemented and as of 03:26 UTC, all Reserved IP assignments have been successful. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering Team has confirmed that the issue affecting GenAI agents in the Cloud has been fully resolved. Users should no longer see the "Failed to Update" banner and all functionality remains unaffected.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
Our Engineering team has confirmed the full resolution of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. All our services in the region should now be functioning normally.
Users should no longer experience any issues with Droplet creation, event processing, and the creation and provisioning of Managed Kubernetes and Managed Database clusters.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.
Our Engineering team has confirmed the full resolution of the issue impacting the GenAI Platform. Users should now be able to fetch resource data, usage, and other details from within the Cloud Panel without any issues.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
The issue affecting Snapshots and Backups access from the DigitalOcean Cloud Panel has been fully resolved. Users should now be able to access these services without any errors.
We appreciate your patience while we worked to fix this issue. If you continue to experience any problems, please open a ticket from your account for further investigation.
Our Engineering team has successfully resolved the issue affecting both the creation and regeneration of Spaces Access Keys. Between 13:05 UTC and 13:50 UTC, users may have faced intermittent errors when creating or regenerating Access Keys. All services are now fully restored and operating normally.
If you're still encountering any issues, please open a ticket with our support team. We apologize for any inconvenience caused.
From 19:44 UTC to 23:19 UTC, users may have experienced issues with accessing the Droplet Recovery Console.
We have confirmed that the issue is fully resolved, and users should be able to access the Recovery Console from the Cloud Control Panel as normal.
If you continue to experience problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.
Prior to Tuesday, January 21, 2025 at 19:20 UTC, customers that used an AWS CLI or AWS SDK version released on or after January 15, 2025 may have experienced issues with uploading files to a Spaces bucket. This impacted PutObject and UploadPart requests initiated by recent versions of the AWS CLI and AWS SDKs.
Our Engineering team has confirmed resolution of this issue for almost all Spaces buckets (including all new Spaces buckets), which are now compatible with the latest versions of the AWS CLI and AWS SDKs (and tools and applications that depend on these versions).
Note that Spaces does not currently verify data integrity checksums sent by the AWS CLI and AWS SDKs as part of upload requests (see Data Integrity Protections for Amazon S3 - https://docs.aws.amazon.com/sdkref/latest/guide/feature-dataintegrity.html).
Customers with a bucket that is still incompatible will receive an email from DigitalOcean with follow up steps. If you continue to experience problems, please open a ticket with our Support team. Thank you for your patience through this issue.
From 11:29 to 12:31 UTC, our Engineering team observed a Networking issue in our BLR and SFO regions. During this time, users may have experienced Droplet connectivity issue, Users should no longer be experiencing these issues. We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.