Our Engineering team has confirmed full resolution of the network issue with new DOKS worker nodes in our SFO2 region.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
This incident has been resolved.
Our Engineering team has confirmed full resolution of the issue impacting event processing in the FRA1, AMS2, BLR1, SGP1, NYC1, and SYD1 regions.
If you continue to experience any problems, please open a ticket with our Support team. Thank you for your patience, and we apologize for any inconvenience.
Our Engineering team has resolved the issue with the email delivery delays. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
From 16:54 to 18:17 UTC, users may have experienced issues creating Spaces from control panel due to the datacenter region options failing to list.
Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to create Spaces from Cloud Control Panel without issues now.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has resolved the issue affecting Mongo 8 Database operations. Users should be able to create new Mongo 8 Databases, and other operations such as upgrading, scaling, and forking should complete successfully now.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has confirmed the full resolution of the networking issue affecting the LON1 region. Users should be able to access all resources without any issues.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has implemented a fix to resolve the issue with creating certain GenAI Platform agents. Users should now be able to create OpenAI and Llama 3.1 8B agents without issue.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
Our Engineering Team has implemented a fix to resolve the issues impacting GenAI platform agents. They have also confirmed that the issue has been fully resolved. Now, customers should be able to view and update their GenAI platform agents in the console.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
From 00:13 UTC to 9:09 UTC, users may have experienced errors when attempting to create Managed Database Caching Clusters.
Our Engineering team has confirmed the full resolution of the issue. Users should now be able to create Caching clusters normally.
If you continue to experience issues, please open a support ticket from your Cloud Control Panel.