Multiple components of Grafana down
This incident has been resolved.
Incident History
Intermittent 500 Errors for Log Queries
Some Loki Queries responded with a 500 Response Code, between 06:45 - 7:15UTC.
Hosted Grafana Instance Creation Failures in ap-southeast-1 (Singapore)
This incident has been resolved.
Instances on "Fast" experiencing issues querying the Tempo datasources
The fix has been rolled out on our "fast" release channel. At this point, we are considering the incident resolved.
Grafana Cloud: SAML UI Role mapping
Engineering has rolled out a fix for this issue. At this point, we are considering the incident resolved.
Grafana Cloud: SAML UI Role Mapping
Engineering has released a fix and as of 0600 UTC, customers should no longer experience the inability to change SAML role mapping. At this time, we are considering this issue resolved. No further updates.
Hosts unreachable for instances in prod-sa-east-1
From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experiencing this issue may have encountered with requests failing for instances in this cluster.
This has stabilised and customers should no longer experience this issue.
Not possible to create stacks on prod-us-west-0
The stack creation process is now functioning properly in the prod-us-west-0 region.
prod-us-central-3 prod-us-central-4 clusters are unavailable
This incident has been resolved.
Some Grafana Instances Taking Longer to Initialize
This incident has been resolved.