Metrics read and write issue affecting prod-ap-southeast-1
This incident has been resolved.
Incident History
Private Datasource Connect queries are failing
This incident has been resolved.
Errors on grafana.com/orgs/ pages
This incident has been resolved.
Private Datasource Connect API connectivity issues
This incident has been resolved.
Errors in Prod-Us-Central-0
This incident has been resolved.
Span Metrics Outage
Between ~13:10 UTC and 21:20 UTC on October 20th, 2025, Span Metrics were unavailable in a single cell. During this period, users may have seen missing or stale data in span metrics dashboards and alerts. Trace ingestion and querying were not affected, and no trace data was lost.
The issue has since been resolved, and Span Metrics has remained stable since.
Degraded Loki Query Performance
Engineering has released a fix and as of 21:25 UTC, customers should no longer experience query performance issues.
At this time, we are considering this issue resolved. No further updates.
Some Synthetic Checks Down Due to AWS Outage (North Virgina Probe)
This incident has been resolved.
Grafana K6: Some Test Runs May Not Start Due to AWS Outage
This incident has been resolved.
Service Degradation due to Infrastructure provider operational issue
We can confirm full recovery on our Grafana hosted services (since ~9:50 UTC), we have continued monitoring them to ensure no further impact is experienced.