Incident History

Write failures in prod-eu-west-0

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

1772749639 - 1772753770 Resolved

Elevated rate of errors for Fleet Management in prod-us-central-0

This incident has been resolved.

1772610458 - 1772616551 Resolved

Test Run Browser Screenshot Upload Failing

Test run browser screenshot upload experienced failures from 13:12 to 14:51 UTC.

The issue has been resolved

1772562955 - 1772562955 Resolved

Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)

This incident has been resolved.

1772539643 - 1772735479 Resolved

Write outage for logs in prod-eu-west-3

This incident has been resolved.

1772437055 - 1772466536 Resolved

Complete outage in prod-me-central-1

We have not received any further updates from AWS at this time. However, we are actively monitoring the outage and will provide additional information as it becomes available. Also, please continue to refer to the AWS status page for more detailed updates. https://health.aws.amazon.com/health/status

All the guidance previously included about stack migration is still relevant. Please reach out to our Support team if you have any questions.

1772433809 Ongoing

Increased Latency for Small Subset of Customers

A recent rollout caused the AuthZ (RBAC) service to perform many redundant folder-tree fetches for each authorization check. For a small number of tenants in the prod-us-east-0 and prod-eu-west-2 regions with very large folder trees. This added a few milliseconds to every check, which increased request latency.

The approximate timeframe of the impact is:

2026-02-26 17:24:43 UTC to 2026-02-27 14:33:53 UTC.

This has now been resolved.

1772209516 - 1772209516 Resolved

Trace querying issue in all Tempo clusters

This incident has been resolved.

1772199975 - 1772235481 Resolved

Incorrect pipeline assignment after custom attributes are assigned

This incident has been resolved.

1772197067 - 1772205879 Resolved

Grafana Cloud Faro slowness of listing and uploading sourcemaps in all regions.

This incident has been resolved.

1772110806 - 1772160545 Resolved
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