Incident History

Load test metrics not being ingested during execution

This incident has been resolved.

1747415679 - 1747418945 Resolved

Grafana Cloud: Migration Assistant - degraded performance

We have implemented a fix and verified it with a load test.

1747316775 - 1748227859 Resolved

Traceql metric queries not returning recently ingested data in us-east-2 region.

Starting from May 9th 2025 12:00 UTC, we were facing Hosted Traces partial read path outage in us-east-2 region. Traceql metric queries were not returning a recently ingested data. After an investigation, the fix was deployed and the incident was resolved at May 14th at 10:00 UTC. There might be data gaps which will be eventually filled, we confirmed no data loss happened.

1747218589 - 1747218589 Resolved

Some Hosted Grafana instances in prod-ap-south-1 experiencing degraded performance

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

1747181576 - 1747195034 Resolved

Private Datasource Connect (PDC) Agent - Partial Outage

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

1747084004 - 1747085748 Resolved

Synthetic monitoring: browser synthetics elevated failure rates in Oregon public probe

This incident has been resolved.

1746564664 - 1746567254 Resolved

Instances Inaccessible in prod-us-central-0

Engineering has applied a fix and as of 5:30 AM UTC, customers should no longer experience an issue with accessing their instance. At this time, we are considering this issue resolved.

1746421629 - 1746422991 Resolved

Slowdown on Loki Write Path in prod-eu-north-0 Region

The incident has been resolved.

1746191252 - 1746194533 Resolved

Brief Slowdown on Loki Write Path in prod-eu-north-0 Region

The incident has been resolved.

1746175112 - 1746177714 Resolved

Some Instances in prod-us-east-0 Experienced Issues Accessing Their Instance.

At approximately 14:20 UTC we observed an issue that caused some deployments in prod-us-east-0 to experience long load times, or issues accessing their instance. The issue was resolved shortly before 15:00 UTC.

1745939363 - 1745939363 Resolved
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