Incident History

This incident has been resolved. Thank you for your patience.

This incident has been resolved. Thank you for your patience.

Grafana Labs has taken steps to safeguard the Grafana Cloud platform against the distribution of unauthorized emails. We have implemented the following changes to new Grafana Cloud Free and Trial accounts, effective immediately:

Users who open Grafana Cloud Free and Trial accounts can only send email alerts and reports to users within their Grafana instance. Other email recipients will be rejected. Additionally, the Cloud Alertmanager is no longer available for these instances, requiring all alerting to be configured via the native Grafana Alertmanager. All other integrations for alerting remain functional.

If users would like to expand their email capabilities, they can upgrade their Grafana Cloud account to scale their use case, as needed.

These changes to alerting and reporting will be applied to all new Grafana Cloud Free and Trial accounts. Existing Grafana Cloud Free and Trial accounts opened before April 20 and all other Grafana Cloud account types are unaffected by these changes.

This incident has been resolved. Thank you for your patience.

This incident has been resolved

This incident has been resolved.

This incident has been resolved and our ticketing system is fully operational. Thank you for your patience.

Between approximately 12:30 UTC and 13:15 UTC, k6 Cloud experienced a service disruption due to issues introduced in a recent API release. During this time, users were unable to access the k6 Cloud application. The issue was mitigated by reverting the release, and service has since been fully restored.

There was a period of write instability yesterday. It was between ~1330 -1730 UTC yesterday.  This was due to a scheduled maintenance.

This incident is now resolved. We had intermediary issues with a flaky DNS server that caused random tests to not start properly. Since the DNS server was fixed, we haven't been seeing the issue anymore.