Incident History

This incident has been resolved.

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

Confluent Cloud has resolved the issue with their Metrics API, which was causing gaps in our metric data. As a result, our service is now fully restored, and data flow is back to normal. Thank you for your patience.

The incident has been resolved. We applied an update to all Grafana Cloud instances, which inadvertently restarted instances regardless of whether they were active or not. This caused heavy load on our control plane, causing slower startup times.

At this time, we are considering this issue resolved since the read path has remained stable after the mitigation.

On October 28, 2024, from 10:35 UTC to 11:25 UTC, our engineering team detected a major outage affecting Synthetic monitoring in the GCP US Central region.

During this time, users may have noticed gaps in their synthetic logs and metrics.

We’re happy to confirm that the issue has been resolved as of 11:25 UTC. Thank you for your patience.

The incident has been resolved.

Engineering has released a fix and as of 19:20 UTC, customers should no longer experience any issues with the MS SQL plugin. At this time, we are considering this issue resolved. No further updates.

The fix has been rolled out and issue has been reoslved.

At approximately ~11:30 UTC some customers in the prod-us-east-0 region experienced either extremely slow Loki queries, or Loki queries not returning at all. This lasted until ~ 15:30 UTC when the fix was rolled out.