Authentication failures when running search queries for some clusters
This incident has been resolved.
Incident History
[Atlas for Government] Data plane node logs unavailable for last 6 days
The data plane node log download has recovered.
Impaired Cluster Operations due to Lets Encrypt Outage
This incident has been resolved.
AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired
This incident has been resolved.
AWS Cluster DNS Changes Degraded Performance
DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.
Atlas Backup Export Jobs Degraded Performance
This incident has been resolved.
Partial outage in Azure West Europe
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
Increase in Billing for Backup Usage
We have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.
MongoDB Atlas BI Connector: Connections and queries fail
This incident has been resolved.
Atlas Charts users unable to login
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.