Incident History

Issue affecting stream processing within the AWS US-EAST-1 region

At approximately 10:30 AM CT, we identified an issue affecting stream processing within the AWS US-EAST-1 region. As of now, normal operations have resumed. We have initiated a full investigation to determine the root cause and prevent future recurrence.

1773259835 - 1773259835 Resolved

MongoDB Atlas Admin API: Temporary failures for tools using older API versions

Users may have seen tools and integrations that rely on older MongoDB Atlas Admin API versions (for example, 2023-01-01 and 2023-02-01) start failing with HTTP 410 responses indicating that the requested version was no longer available. This affected workflows using the MongoDB Atlas Admin API through the Terraform provider, the Atlas CLI, and custom automation.

This behavior was triggered by our planned retirement process for older API versions, but the resulting user impact was unintended because these versions were still in active use.

We have extended the end-of-life date for the affected API versions to mid-2027 (tentative date 2027-07-01) and deployed a configuration change to restore compatibility for these workflows. All affected tools and integrations should now be operating normally & will be updated prior to the modified end-of-life-date.

From 2026-03-01 00:00 UTC to 2026-03-02 12:01 UTC, users relying on these older API versions may have experienced failed requests and associated automation errors.

No user action is required. Previously failed operations can be retried and should now succeed.

1773223232 - 1773223232 Resolved

Atlas Clusters Snapshot Failures

This incident has been resolved.

1773184733 - 1773196215 Resolved

MongoDB Atlas: Email notifications may be failing

This incident has been resolved. Email notifications are being sent successfully.

1772466609 - 1772468933 Resolved

Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)

Two Availability Zones in AWS me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are currently not operational, cannot be modified, and are not able to migrate to other regions or support other disaster recovery actions such as backup and restore.

We strongly recommend that customers with workloads in AWS me-central-1 act now to move their clusters to alternate regions instead of waiting for full availability to be restored. There are currently no recovery options available for data that is only present in the AWS me-south-1 region.

We continue to assist customers in their chosen remediation path to the extent possible. Customers running workloads in the Middle East should consider alternate Atlas regions, such as those in North America, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements. Customers may continue to extend their backup snapshot expirations in me-central-1 as needed.

We will continue with a monthly status post update cadence, and provide another update by May 6 at 16:00 UTC, or sooner if new information becomes available.

If you would like assistance assessing how these events may affect your Atlas deployment, our support team is available:

1772372894 Ongoing

MongoDB App Services: Connectivity issues

This incident has been resolved.

1772308416 - 1772420705 Resolved

DataDog Integration Degraded Experience

The issue has been resolved

1772133665 - 1772136273 Resolved

MongoDB Atlas Data Federation and Online Archive: Schema Table fails to load

This incident has been resolved.

1771527056 - 1771606774 Resolved

DNS Resolution failures for public IP addresses within 31.89.0.0/24

The DNS records have been backfilled and clusters that had these IP addresses should be recovered.

1770999077 - 1771005439 Resolved

MongoDB Atlas: Atlas UI loading slowly

We have identified and resolved the issue. Atlas UI will load without a delay now.

1770967257 - 1770969309 Resolved
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