Certain Azure cluster operations will be delayed
This incident has been resolved.
Incident History
MongoDB Atlas Free/M2/M5/Flex/Serverless clusters modification delayed
The root cause was a temporary configuration mismatch that has since been resolved. We expect the system to be fully operational at this time.
Charts, Database Triggers and Data APIs may be unable to connect to their backing cluster
This incident has been resolved. No user interaction is required to fix the issue. Users who were trying to use Charts may have to refresh the page. Triggers may have been missed during this time for exceptionally busy clusters.
MongoDB Cloud: Cloud web UI fails to load
This incident has been resolved.
Cloud.mongodb.com is returning 500 errors
This incident has been resolved.
Atlas Serverless Outage in AWS Singapore (ap-southeast-1)
Starting at 2025-01-15T01:02:00 UTC some Atlas Serverless instances in AWS Singapore region (ap-southeast-1) experienced downtime. The issue was due to unexpected memory exhaustion of the system that caused outage for a subset of the Atlas infrastructure in that region. A small number of serverless instances running on those infrastructure would have experienced downtime. Our engineers were alerted and the system was restored to health around 2025-01-15T01:44:00 UTC.
Atlas Cluster Creation and Modification Delays in Azure East US2
Microsoft Azure has updated their status post and indicated that impacted services are now recovered. Atlas cluster operations are no longer experiencing delays.
This incident has been resolved.
MongoDB Atlas for Government UI is not accessible
This incident has been resolved.
Metrics Ingestion Is Degraded Across Atlas Services. Alerts processing is also delayed.
This incident has been resolved.
Delays in Online Archiving
The fix has been deployed across the fleet and Online Archiving is operating normally.