Incident History

Cluster page is currently unavailable in the Atlas UI

This incident has been resolved.

1740073705 - 1740086780 Resolved

Azure Italy North experiencing issues

This incident has been resolved.

1739495344 - 1739507668 Resolved

Submitted cluster modifications experiencing delays and AWS Stockholm experiencing issues

This incident has been resolved.

1739492109 - 1739495121 Resolved

Certain Azure cluster operations will be delayed

This incident has been resolved.

1739339762 - 1739349598 Resolved

MongoDB Atlas Free/M2/M5/Flex/Serverless clusters modification delayed

The root cause was a temporary configuration mismatch that has since been resolved. We expect the system to be fully operational at this time.

1738868046 - 1738868801 Resolved

Charts, Database Triggers and Data APIs may be unable to connect to their backing cluster

This incident has been resolved. No user interaction is required to fix the issue. Users who were trying to use Charts may have to refresh the page. Triggers may have been missed during this time for exceptionally busy clusters.

1738833559 - 1738845679 Resolved

MongoDB Cloud: Cloud web UI fails to load

This incident has been resolved.

1737482107 - 1737490187 Resolved

Cloud.mongodb.com is returning 500 errors

This incident has been resolved.

1736955018 - 1736960968 Resolved

Atlas Serverless Outage in AWS Singapore (ap-southeast-1)

Starting at 2025-01-15T01:02:00 UTC some Atlas Serverless instances in AWS Singapore region (ap-southeast-1) experienced downtime. The issue was due to unexpected memory exhaustion of the system that caused outage for a subset of the Atlas infrastructure in that region. A small number of serverless instances running on those infrastructure would have experienced downtime. Our engineers were alerted and the system was restored to health around 2025-01-15T01:44:00 UTC.

1736906309 - 1736906309 Resolved

Atlas Cluster Creation and Modification Delays in Azure East US2

Microsoft Azure has updated their status post and indicated that impacted services are now recovered. Atlas cluster operations are no longer experiencing delays.

This incident has been resolved.

1736395421 - 1736568688 Resolved
⮜ Previous Next ⮞