Incident History

Possible AWS Cluster Creation / Modification Delays in AWS region "eu-north-1"

The issue has been fully resolved.

1710971125 - 1710982086 Resolved

Atlas App Services & Atlas Device Sync Outage for Globally deployed apps

This incident has been resolved.

1710799252 - 1710803200 Resolved

MongoDB Atlas: Networking issues in some Azure regions

This incident has been resolved.

1710424583 - 1710781439 Resolved

Atlas Cluster creation and metrics delay for Atlas For Government

This incident has been resolved.

1710194910 - 1710196770 Resolved

User changes delayed for some serverless instances in AWS us-east-1

Our engineer has deployed a fix and the issue has confirmed that the issue is resolved.

1710170392 - 1710176698 Resolved

Degraded Performance: Atlas UI and API Operations

The issue has been resolved, and the system is operating normally. Thank you for your patience.

1709743499 - 1709753649 Resolved

Delays Creating / Modifying Clusters in the Azure "East US 2" Region

We have conformed that the system is no longer encountering issues related to the Azure "East US 2" outage.

1709137708 - 1709219131 Resolved

MongoDB Cloud: Unable to create new Identity Providers for Federated Authentication

This incident has been resolved.

1708706996 - 1709066892 Resolved

Increased error rate in App Services Functions using deprecated 3rd Party Services

Users accessing 3rd Party Services in App Services Functions between 2:00PM EST and 4:30PM EST in Mumbai, APAC, and Europe regions may have experienced a higher rate of errors. The cause of the issue has been identified and resolved.

1708628946 - 1708628946 Resolved

Chat support is currently unavailable

Issue has been identified and resolved

1708598822 - 1708616314 Resolved
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