Incident History

Atlas Serverless Outage in AWS Singapore (ap-southeast-1)

Starting at 2025-01-15T01:02:00 UTC some Atlas Serverless instances in AWS Singapore region (ap-southeast-1) experienced downtime. The issue was due to unexpected memory exhaustion of the system that caused outage for a subset of the Atlas infrastructure in that region. A small number of serverless instances running on those infrastructure would have experienced downtime. Our engineers were alerted and the system was restored to health around 2025-01-15T01:44:00 UTC.

1736906309 - 1736906309 Resolved

Atlas Cluster Creation and Modification Delays in Azure East US2

Microsoft Azure has updated their status post and indicated that impacted services are now recovered. Atlas cluster operations are no longer experiencing delays.

This incident has been resolved.

1736395421 - 1736568688 Resolved

MongoDB Atlas for Government UI is not accessible

This incident has been resolved.

1734573047 - 1734579383 Resolved

Metrics Ingestion Is Degraded Across Atlas Services. Alerts processing is also delayed.

This incident has been resolved.

1733244231 - 1733253727 Resolved

Delays in Online Archiving

The fix has been deployed across the fleet and Online Archiving is operating normally.

1732040403 - 1732275198 Resolved

DataDog Integration Degraded Experience

This incident has been resolved.

1731516220 - 1731534076 Resolved

Elevated errors from LetsEncrypt certificate authority

This incident has been resolved.

1731446453 - 1731448840 Resolved

Elevated errors from LetsEncrypt certificate authority

This incident has been resolved.

1730744991 - 1730747107 Resolved

Elevated errors from LetsEncrypt certificate authority

This incident has been resolved.

1730422908 - 1730428682 Resolved

Atlas Login functionality degraded

This incident has been resolved

1729787609 - 1729791040 Resolved
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