1Password.com service connectivity issues.
This incident has been resolved.
Incident History
Delays in billing processing.
Incident has been resolved. There are no longer any delays in processing any Stripe payment flows.
Network connectivity issues for subsets of 1Password users
Network connectivity to ent.1passwors.com has been restored for the affected customers.
1Password - Chrome Extension v2.4.0 Isolated Login Issue.
Incident description: After installing v.2.4.0.20225 of the 1Password Browser Extension a limited number of customers were unable to sign-in. This did not impact all customers who upgraded their extension.
Root cause: The 1Password Browser Extension version 2.4.0.20225 included code changes for Single Sign On that resulted in excessive API calls.
Incident response: The 1Password Browser extension was updated immediately to remove the excessive API calls. This issue is resolved in the 1Password Browser Extension version 2.4.1.20226 or higher.
Item usage report in 1Password.eu is impaired
This incident has been resolved.
Degraded platform performance
The issue has been resolved and all services are operating normally.
1Password.com service connectivity issues.
This incident has been resolved.
Degraded performance on 1password.com
This incident has been resolved.
Events API service degradation in US region
The fix has been deployed and problem has been mitigated. We continue to monitor for any anomalies and will resolve it soon. We are processing the backlog of queued signin events. Appreciate your patience.
Problem with Gmail email delivery
We do not see this issue anymore. Bounce levels have normalized and AWS confirmed resolution from their side as well.