We are no longer experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.
The issue preventing some users from verifying their phone number when creating a new Twilio account has been resolved and the service is operating normally at this time.
Twilio's Programmable Messaging API was degraded for 30 seconds between 6:05:30 a.m. to 6:06:00 a.m. Pacific Time on 6/24/2025. During this period of time customers may have experienced problems or symptoms:
HTTP 5xx errors when attempting to send outbound messages across all Channels
Our monitoring systems have detected a potential issue in messaging app dequeue function. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are no longer experiencing SMS delivery delays when sending SMS to Bandwidth network in US for a subset of short codes. This incident has been resolved.