Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to monitor for any further issues.
Twilio Transcript was degraded for 38 minutes between 8:55 to 9:33 am PDT 7/28/2026. During this period of time customers may have experienced degraded speech recognition and realtime transcriptions for Voice and Video.. The issue has now been resolved.
This issue has been resolved.
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
The incident has been resolved and User Authentication Identity SNA failure increase for EE in the United Kingdom is operating normally.
The incident has been resolved and User Authentication Identity Gateway API failure increase for EnStream in Canada is operating normally.
The incident has been resolved and SMS delivery from Twilio to UNITEL network subscribers in Angola is operating normally.
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.