We are observing recovery in SMS delivery delays when sending messages to the Appalachian Wireless network in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are no longer experiencing SMS delivery delays when sending messages to the Entel network in Peru. This incident has been resolved.
Our engineering team continues to work on a change to bring both languages back to an operational state. The recommended workaround is to use the (iw-IL) language for now. We expect to have another update within 8 hours.
The issue causing poor call quality on outbound calls to a subset of Mexico phone numbers has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to the Algar Telecom (CTBC) network in Brazil. This incident has been resolved.
We are no longer experiencing MMS media deletion failures. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to the AT&T Mexico network in Mexico. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to C-Spire in the United States of America via a subset of Shortcodes and TollFree Numbers. This incident has been resolved.
Twilio SMS was degraded for 5 minutes between 12:30 and 12:35 Pacific Time on 04/10/2025. During this period of time customers may have experienced SMS delivery delays and failures to Cingular Wireless AT&T in the US Over a subset of longcodes. The issue has now been resolved.