Incident History

Twilio Sender ID Registrations Affected

Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.

1781285619 - 1781285619 Resolved

Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1781272592 Ongoing

SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.

1781245781 - 1781270316 Resolved

SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.

1781240425 - 1781291458 Resolved

SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela

The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.

1781231620 - 1781289602 Resolved

SMS Delivery Delays from Twilio to Glo Nigeria

The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.

1781223553 - 1781244264 Resolved

MMS Delivery Failures from a Subset of Twilio Short Codes, Long Codes, and Toll-Free Numbers to US Cellular United States

We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.

1781214998 - 1781214998 Resolved

SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes

The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.

1781209808 - 1781271067 Resolved

SMS Delivery Failures from a Subset of Twilio Short Codes to AT&T United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.

1781200361 - 1781209943 Resolved

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.

1781197496 - 1781197496 Resolved
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