Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
This incident has been resolved.
This incident has been resolved.
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.
The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy is operating normally.