Incident History

On Call Engineers are Investigating an issue with AccSec - US T-Mobile API

Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

1761638826 Ongoing

SMS Delivery Delays to Algar Telecom Network in Brazil

We continue experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1761630036 Ongoing

AccSec Indonesia XL Smartfren API Issue

We are no longer experiencing issue with AccSec - Indonesia API Errors. This incident has been resolved.

1761624171 - 1761629343 Resolved

MMS Delivery Delays to Multiple US Networks Via Subset of Shortcodes

We continue observing successful MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1761610109 Ongoing

Call Failures to a Subset of Twilio Phone Numbers in Brazil

We are no longer experiencing call failures from Brazil network subscribers to a subset of Twilio phone numbers. This incident has been resolved.

1761607157 - 1761633030 Resolved

Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers

The issue affecting call failures from El Salvador network subscribers to a subset of Twilio phone numbers has been resolved, and the service is functioning normally at this time.

1761597602 - 1761611122 Resolved

SMS Delivery Report Delays When Sending to Chile Movistar

We are no longer experiencing delays in receiving message delivery reports when sending to Chile Movistar. This incident has been resolved.

1761590133 - 1761608574 Resolved

Issue Accessing to the Subaccounts in the Console

The issue with accessing Subaccounts in the Console has been resolved, and the service is now operating normally.

1761588777 - 1761589570 Resolved

SMS Delivery Failures to Nuevatel Network in Bolivia

We are no longer experiencing SMS delivery failures to Nuevatel network in Bolivia. This incident has been resolved.

1761583017 - 1761625463 Resolved

Issue With Help Center When Switching to Subaccounts and Viewing Ticket History

Help Center issue has been resolved and it is operating normally at this time.

1761580525 - 1761586504 Resolved
⮜ Previous