Incident History

On Call Engineers are Investigating an issue with SIP domain page not loading in console

Our monitoring systems have detected a potential issue with SIP domain page not loading in console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1765557019 Ongoing

MS Delivery Delays and Failures to Movistar Network in Chile

We are experiencing SMS delivery delays and failures to Movistar network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1765554879 Ongoing

SMS Delivery Delays and Failures To Telefonica in Costa Rica

We continue to experience SMS delivery delays and failures to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1765549382 Ongoing

Verify - High Latencies Observed for create/check verifications

We are no longer experiencing latencies with Verify for create/check verifications. This incident has been resolved.

1765542950 - 1765559145 Resolved

SMS Delivery Delays To Telenet Network in Belgium

We are no longer experiencing SMS delivery delays when sending messages to Telenet Network in Belgium. This incident has been resolved.

1765532066 - 1765549516 Resolved

SMS Delivery Delays to Zain/CelTel in Niger

We are still experiencing SMS Delivery Delays to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1765497537 Ongoing

SMS Delivery Delays to Sercomtel Network in Brazil

We are still experiencing SMS Delivery Delays to Sercomtel Network in Brazil. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1765491956 Ongoing

SMS Delivery Delays to Telenor in Pakistan

We are no longer experiencing SMS delivery delays when sending messages to Telenor in Pakistan. This incident has been resolved.

1765491446 - 1765500450 Resolved

Intermittent Errors With Twilio v2010 APIs

Trial accounts using Twilio v2010 APIs are now operating normally at this time. This incident is resolved.

1765488428 - 1765492394 Resolved

Flex Ui 2.15 Token Refresh Issue Calls Dropping

Our engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 16 hours, or as soon as more information becomes available.

1765487435 Ongoing
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