Incident History

Issue With Authy REST API Requests

Authy REST API was degraded for 24 hours and 40 minutes between May 27, 2025, 09:00:00 PDT – May 28, 2025, 09:40:00 PDT. During this period of time few customers may have received 403 responses, a very minor percentage of traffic ~0.0078% was affected during this duration. The issue has now been resolved.

1748519384 - 1748519781 Resolved

SMS Delivery Delays to Vinaphone and MobiFone Networks in Vietnam

We are no longer experiencing SMS delivery delays when sending messages to Vinaphone and MobiFone networks in Vietnam. This incident has been resolved.

1748503094 - 1748538461 Resolved

SMS Delivery Delays to 2degrees in New Zealand 530-24 via Subset of Shortcodes

We are no longer experiencing SMS delivery delays when sending messages to 2degrees in New Zealand via subset of shortcodes. This incident has been resolved.

1748486832 - 1748504867 Resolved

SMS Delivery Delays to Vala Network in Kosovo

We are no longer experiencing SMS delivery delays when sending messages to Vala network in Kosovo. This incident has been resolved.

1748451018 - 1748469386 Resolved

SMS Delivery Delays to Globe in Philippines

We are no longer experiencing SMS delivery delays when sending messages to Globe in the Philippines. This incident has been resolved.

1748447841 - 1748474527 Resolved

SMS Delivery Delays To Moov Network In Gabon

We are no longer experiencing SMS delivery delays when sending messages to Moov Network in Gabon. This incident has been resolved.

1748444410 - 1748468536 Resolved

Subset of Call, Video, and Conference Quality Failures in BR1

The issue affecting a subset of call, video, and conferences quality failures to br1 region has been resolved, and the service is functioning normally at this time.

1748441960 - 1748446390 Resolved

SMS Delivery Delays to Lebara in Germany

We are no longer experiencing SMS delivery delays when sending messages to Lebara network in Germany. This incident has been resolved.

1748435880 - 1748457219 Resolved

SMS Delivery Delays To Lebara Ltd in France

We are no longer experiencing SMS delivery delays when sending messages to Lebara Ltd in France. This incident has been resolved.

1748435199 - 1748454348 Resolved

Issue With Marketplace Add Ons

The issue with Marketplace Add Ons has been resolved and the service is operating normally at this time.

1748430094 - 1748436926 Resolved
⮜ Previous Next ⮞