Incident History

We are no longer experiencing SMS delivery delays when sending messages to Guam. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to China Mobile Network in China. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery failures on Vodafone Network in Ghana. This incident has been resolved.

We are no longer experiencing MMS delivery failures to US on AT&T Network via a subset of Long Codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Multiple Networks in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to TeleTalk in Bangladesh. This incident has been resolved.

While we continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs.

Given the limited number of customers impacted, Twilio will contact those impacted directly once actionable updates have been received from our Carrier Partner.

We are no longer experiencing SMS delivery failures to Vodafone Omnitel in Italy.. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident has been resolved.