The issue with Dialogflow agent integrations has been resolved for all affected users. The services are operating normally at this time. We appreciate your patience and understanding during this period.
The issue affecting call quality for calls to and from a subset of Twilio phone numbers in Spain has been resolved, and the service is functioning normally at this time.
TaskRouter service was degraded for 7 minutes between 13:01 UTC and 13:07 UTC on 05/13/2025. During this period, customers would have experienced their API request failed with 500 errors. The issue has already been resolved and the team is actively monitoring to ensure no recurrence.